Terms and Conditions

The www.coconuttrading.com website is provided by coconut ltd, a registered company in the uk and wales.

Orders:

Prices and availability are subject to change without notice. Coconut trading is not responsible for possible errors on the site. There may be colour differences between goods as viewed on the site and their actual colours. Coconut trading has the right to refuse a sale for any reason.

You will receive e-mail notification of your payment as a receipt.

Depending on availability of items and after address and credit verification it will take 3 working days for your order to reach you or the person of your choice. Should we experience any delay we will contact you and keep you posted on the progress of your order.

Sales outside of the UK are subject to an additional shipping fee of which will require your approval before your order is shipped.

Returns policy:

You may return all items sold by coconuttading.com within 10 days of receipt for a full refund. The cost of returning an item is the responsibility of the customer unless the return is a result of our error. We will not accept liability for returned items unless they are sent to us via a tracked signed for service such as royal mail. Please note that we are unable to exchange items unless it is incorrect, damaged or faulty, in which case please contact customer services upon receipt of your goods for a reference number at sales@coconuttrading.com.

All returns must be made within 10 days of receipt, in it’s original condition & packaging, and with all tags intact. Swimwear must have it’s hygiene strip in place.

We are only able to offer returns to EU based customers. All sales outside of the EU are final as we do not yet have a returns policy in place. Refunds to customers outside of the EU will only be given if the item supplied is faulty. Minor inconsistencies in the variations of colour or size do not constitute grounds for a refund. We strongly advise our customers to check purchased items thoroughly before removing any tags or the disposing its packaging.

Disclaimer:

All disputes will be subject to british law. This site is provided by coconut ltd. No oral advice or written information given by coconut ltd, nor its affiliates, any of their officers, directors, employees, agents, providers, or the like, shall create a warranty. Under no circumstances shall coconut ltd or any other party involved in creating, producing, or distributing coconut ltd be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of or inability to use coconuttrading.com including but not limited to reliance by a user on any information obtained from coconut ltd or that result from mistakes, omissions, interruptions, deletion of files or e-mail, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of god, communications failure, theft, destruction, or unauthorised access to coconut ltd records, programs, or services. User hereby acknowledges that this paragraph shall apply to all content, merchandise, and services available through coconut ltd.

Privacy policy:

We respect your privacy. All information collected on this site will be kept strictly confidential, handled with the utmost of care and will not be used in ways that you have not consented to.

If you have any questions, please feel free to email us.